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ExternalReturnReason — Return reason of a payment (ISO 20022)

ExternalReturnReason1Code dice por qué un pago ya ejecutado ha vuelto: cuenta cancelada (AC04), saldo insuficiente (AM04), falta de mandato (MD01). Viaja en el RtrInf/Rsn/Cd de un extracto camt.052/053/054 y de una devolución pacs.004.

ExternalReturnReason (Return reason of a payment (ISO 20022))

ExternalReturnReason1Code dice por qué un pago ya ejecutado ha vuelto: cuenta cancelada (AC04), saldo insuficiente (AM04), falta de mandato (MD01). Viaja en el RtrInf/Rsn/Cd de un extracto camt.052/053/054 y de una devolución pacs.004.

ISO 20022 104 códigos ISO 20022 Registration Authority

Resumen

ExternalReturnReason1Code dice por qué un pago ya ejecutado ha vuelto: cuenta cancelada (AC04), saldo insuficiente (AM04), falta de mandato (MD01). Viaja en el RtrInf/Rsn/Cd de un extracto camt.052/053/054 y de una devolución pacs.004.

Cuándo se usa

Es el código que hay que leer cuando el dinero sale y reaparece en el extracto días después. Comparte códigos con los motivos de estado del pago, pero no su significado: un motivo de estado explica un pago que nunca se ejecutó; uno de devolución, un pago ejecutado y devuelto.

Fuente oficial: ISO 20022 External Code Sets — publication 1Q2026 Última verificación: Licencia: CC-BY-4.0
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Códigos de motivo de devolución (104)

CódigoSignificado
AC01Format of the account number specified is not correct
AC03Wrong IBAN in SCT
AC04Account number specified has been closed on the bank of account's books
AC06Account specified is blocked, prohibiting posting of transactions against it
AC13Debtor account type is missing or invalid
AC14An agent in the payment chain is invalid
AC15Account details have changed
AC16Account is in sequestration
AC17Account is in liquidation
AG01Transaction forbidden on this type of account (formerly NoAgreement)
AG02Bank Operation code specified in the message is not valid for receiver
AM01Specified message amount is equal to zero
AM02Specific transaction/message amount is greater than allowed maximum
AM03Specified message amount is an non processable currency outside of existing agreement
AM04Amount of funds available to cover specified message amount is insufficient
AM05Duplication
AM06Specified transaction amount is less than agreed minimum
AM07Amount specified in message has been blocked by regulatory authorities
AM09Amount received is not the amount agreed or expected
AM10Sum of instructed amounts does not equal the control sum
ARDTAlready returned original SCT
BE01Identification of end customer is not consistent with associated account number, organisation ID or private ID
BE04Specification of creditor's address, which is required for payment, is missing/not correct (formerly IncorrectCreditorAddress)
BE05Party who initiated the message is not recognised by the end customer
BE06End customer specified is not known at associated Sort/National Bank Code or does no longer exist in the books
BE07Specification of debtor's address, which is required for payment, is missing/not correct
BE08Returned as a result of a bank error
CN01Authorisation is cancelled
CNORCreditor bank is not registered under this BIC in the CSM
CNPCCash not picked up by Creditor or cash could not be delivered to Creditor
CURRCurrency of the payment is incorrect
CUSTCancellation requested by the Debtor
DNORDebtor bank is not registered under this BIC in the CSM
DS28Return following technical problems resulting in erroneous transaction
DT01Invalid date (eg, wrong settlement date)
DT02Cheque has been issued but not deposited and is considered expired
ED01Correspondent bank not possible
ED03Balance of payments complementary info is requested
ED05Settlement of the transaction has failed
EMVLThe card payment is fraudulent and was not processed with EMV technology for an EMV card
ERINThe Extended Remittance Information (ERI) option is not supported
FF05Local Instrument code is missing or invalid
FOCRReturn following a cancellation request
FR01Returned as a result of fraud
FRTRFinal response/tracking is recalled as mandate is cancelled
MD01No Mandate
MD02Mandate related information data required by the scheme is missing
MD06Return of funds requested by end customer
MD07End customer is deceased
MS02Reason has not been specified by end customer
MS03Reason has not been specified by agent
NARRReason is provided as narrative information in the additional reason information
NOASNo response from Beneficiary
NOCMCustomer account is not compliant with regulatory requirements, for example FICA (in South Africa) or any other regulatory requirements which render an account inactive for certain processing
NOOROriginal SCT never received
PINLThe card payment is fraudulent (lost and stolen fraud) and was processed as EMV transaction without PIN verification
RC01Bank Identifier code specified in the message has an incorrect format (formerly IncorrectFormatForRoutingCode)
RC07Incorrrect BIC of the beneficiary Bank in the SCTR
RF01Transaction reference is not unique within the message
RR01Specification of the debtor’s account or unique identification needed for reasons of regulatory requirements is insufficient or missing
RR02Specification of the debtor’s name and/or address needed for regulatory requirements is insufficient or missing
RR03Specification of the creditor’s name and/or address needed for regulatory requirements is insufficient or missing
RR04Regulatory Reason
RUTAReturn following investigation request and no remediation possible
SL01Due to specific service offered by the Debtor Agent
SL02Due to specific service offered by the Creditor Agent
SL11Whitelisting service offered by the Debtor Agent; Debtor has not included the Creditor on its “Whitelist” (yet)In the Whitelist the Debtor may list all allowed Creditors to debit Debtor bank account.
SL12Blacklisting service offered by the Debtor Agent; Debtor included the Creditor on his “Blacklist”In the Blacklist the Debtor may list all Creditors not allowed to debit Debtor bank account.
SL13Due to Maximum allowed Direct Debit Transactions per period service offered by the Debtor Agent
SL14Due to Maximum allowed Direct Debit Transaction amount service offered by the Debtor Agent
SP01Payment is stopped by account holder
SP02Previously stopped by means of a stop payment advise
SVNRThe card payment is returned since a cash amount rendered was not correct or goods or a service was not rendered to the customer, e.gin an e-commerce situation.
TM01Associated message was received after agreed processing cut-off time
TRACReturn following direct debit being removed from tracking process
UPAYPayment is not justified
AGNTAgent in the payment workflow is incorrect
FF06Category Purpose code is missing or invalid
RC08ClearingSystemMemberidentifier is invalid or missingGeneric usage if cannot specify between debit or credit account.
BE11Creditor country code is missing or invalid
BE17Creditor or Ultimate Creditor identification code missing or invalid
AC02Debtor account number invalid or missing
RR11Invalid or missing identification of a bank proprietary service
BE10Debtor country code is missing or invalid
BE16Debtor or Ultimate Debtor identification code missing or invalid
RC11Intermediary Agent is invalid or missing
RR12Invalid or missing identification required within a particular country or payment type
FF03Payment Type Information is missing or invalidGeneric usage if cannot specify Service Level or Local Instrument code.
FF07Purpose is missing or invalid
FF04Service Level code is missing or invalid
RR09Structured creditor reference invalid or missing
RR05Regulatory or Central Bank Reporting information missing, incomplete or invalid
RR07Remittance information structure does not comply with rules for payment type
RR08Remittance information truncated to comply with rules for payment type
RR06Tax information missing, incomplete or invalid
AG07Debtor account cannot be debited for a generic reasonUsage: Code value may be used in general purposes and as a replacement for AM04 if debtor bank does not reveal its customer's insufficient funds for privacy reasons.
G004In a FIToFI Customer Credit Transfer: Credit to the creditor’s account is pending, status Originator is waiting for funds provided via a coverUpdate will follow from the Status Originator.
MD05Creditor or creditor's agent should not have collected the direct debit
AC07Creditor account number closed
DC04Return of Covering Settlement due to the underlying Credit Transfer details not being received
RC04Creditor bank identifier is invalid or missing
DT04Future date not supported
DUPLPayment is a duplicate of another payment
RC03Debtor bank identifier is invalid or missing
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